AlmavivA do Brasil
Vision: To be the first Contact Center 3.0 with excellence in innovation and quality for our customers.
Mission: Create excellence in services for our customers, excellence in results for our shareholders, excellence in training for our employees, driving community growth in compliance with the law and with sustainable awareness.
Values:
Make It Happen
Solve
Think about ourselves
Take risks and
Be consistent
Quality Policy: Seeks the best practices in Contact Center solutions, with high added value, individually customized to monitor and promote the continuous improvement necessary for the development of the business of its internal and external customers and shareholders, satisfying the applicable requirements. Through constant actions aimed at achieving quality objectives, it believes in valuing organizational effectiveness, promoting excellence in the training of its employees.
Vision & team
Team
Global sharing, local thinking.
Marco Tripi
President
Francesco Renzetti
CEO
Staff Area
Marcelo Coppini
Business Development Vice President
Carlo Ruggeri
CFO
Luis Thinen
CIO
Fernardo Braga
Human Resource Executive Manager
Fabio Cariani
CX Vice President
Martin Buteler
Executive Director of Procurement
Patricia Britto
Executive Director of Customer Relationship
Bruno Penha
Executive Director of Digital Transformation
Renato Neto
Executive Director of Sales