AlmavivA do Brasil

Vision: To be the first Contact Center 3.0 with excellence in innovation and quality for our customers.

Mission: Create excellence in services for our customers, excellence in results for our shareholders, excellence in training for our employees, driving community growth in compliance with the law and with sustainable awareness.

Values:
Make It Happen
Solve
Think about ourselves
Take risks and
Be consistent

Quality Policy: Seeks the best practices in Contact Center solutions, with high added value, individually customized to monitor and promote the continuous improvement necessary for the development of the business of its internal and external customers and shareholders, satisfying the applicable requirements. Through constant actions aimed at achieving quality objectives, it believes in valuing organizational effectiveness, promoting excellence in the training of its employees.