AlmavivA do Brasil
A vision based on a value proposition of Digital Customer Management services outsourcing, implementing innovative skills to ensure outstanding Customer Engagement performance for private companies and public administration bodies. A technological partner for efficient, effective and flexible management of customer care services.
Our mission: to create excellence in customer services, results to Stakeholders, and professional training for human resources, enhancing community growth in accordance to ruling regulations and social sustainability responsibility principles.
Vision & team
Team
Global sharing, local thinking.
Marco Tripi
President
Francesco Renzetti
CEO
Staff Area
Carina Novaes
Commercial & Marketing Executive Manager
Carlo Ruggeri
CFO & Purchase Executive Manager
Luis Thinen
CIO
Fernardo Braga
Human Resource Executive Manager
Operations Area
Mirko Giannetti
Head of Strategic Operations
Domenico Rossi
Senior Vice President of Business
Eduardo Morelli
Chief Digital Officer & Executive Director of TelCo Operations 1
Fabio Cariani
Executive Director of TelCo Operations 2
Fabio Cerqueira
Executive Director of TelCo 3, Finance and Multisector Operations
Fagner Eustáquio
Executive Director of Operations
Filippo Sandei
Head of TelCo Operations 2
Marcelo Coppini
Executive Director of Corporate Planning, Controlling & Quality