Vision & team Vision & team

The power of technology innovation, the value of personal contact: a unique strategy

AlmavivA do Brasil

A vision based on a value proposition of Digital Customer Management services outsourcing, implementing innovative skills to ensure outstanding Customer Engagement performance for private companies and public administration bodies. A technological partner for efficient, effective and flexible management of customer care services.

Our mission: to create excellence in customer services, results to Stakeholders, and professional training for human resources, enhancing community growth in accordance to ruling regulations and social sustainability responsibility principles.

AlmavivA do Brasil

Vision & team

Team

Global sharing, local thinking.

Marco Tripi

Marco Tripi

President

Francesco Renzetti

Francesco Renzetti

CEO

Staff Area

Carina Novaes

Carina Novaes

Commercial and Marketing Executive Director

Carlo Ruggeri

Carlo Ruggeri

CFO & Head of Purchases

Luis Thinen

Luis Thinen

CIO

Operations Area

Mirko Giannetti

Mirko Giannetti

Head of Strategic Operations

Domenico Rossi

Domenico Rossi

Senior Vice President of Operations

Eduardo Morelli

Eduardo Morelli

Chief Digital Officer & Executive Director of TelCo Operations 1

Fabio Cariani

Fabio Cariani

Executive Director of TelCo Operations 2

Fabio Cerqueira

Fabio Cerqueira

Executive Director of TelCo 3, Finance and Multisector Operations

Fagner Eustáquio

Fagner Eustáquio

Executive Director of Operations

Filippo Sandei

Filippo Sandei

Head of TelCo Operations 2

Marcelo Coppini

Marcelo Coppini

Executive Director of Corporate Planning, Controlling & Quality

Renato Almeida

Renato Almeida

Head of TelCo Operations 1

Sheila Saito

Sheila Saito

Head of Quality, Training & Monitoring